Subprocessors | ESAI
Overview
Last updated: June 10, 2026
ESAI uses the third-party service providers ("subprocessors") listed below to help deliver our services. These subprocessors may process customer and end-user personal data on our behalf. We require all subprocessors to provide appropriate safeguards for the data they process.
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure & hosting — compute, database, file storage, CDN, identity, AI | Effectively all customer and end-user data | USA |
| Stripe | Payment processing & subscription billing | Name, email, billing details, payment card data | USA |
| Twilio | SMS / phone number verification & notifications | Phone numbers, message content | USA |
| Vapi | AI voice assistant — calls and call summaries | Phone numbers, call audio, transcripts | USA |
| OpenAI | AI features — job recommendations, assistant responses, content generation | User-submitted content / prompts | USA |
| SMTP2GO | Transactional email delivery | Email addresses, names, email content | USA |
| Sentry | Application error monitoring & performance | Diagnostic data; may include PII in error context | USA |
| Mixpanel | Product analytics | User identifiers, usage and behavioral data | USA |
| Intercom | Customer support chat / messaging | Contact details, support conversations | USA |
| Google Analytics | Website & product usage analytics | Usage data, device/identifier data, IP address, cookies | USA |
| Cloudflare | Frontend hosting / CDN | Request traffic, IP addresses | Global edge |
Contact Us
To be notified when this list changes, contact info@esai.ai.